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Ashley Furniture Leather Sofa

Ashley Furniture Leather Sofa

All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of purchase, Ashley Furniture Industries, Inc. will replace, for the original retail purchaser only, a cushion core in an unattached (loose) seat cushion (an “Unattached Cushion”) that has material manufacturing defects, provided that the original retail purchaser (i) follows the Claim Procedure set forth herein and (ii) returns the defective cushion core contained within an Unattached Cushion to Ashley Furniture Industries, Inc., Attn: Director of Quality at Ashley Furniture Industries, Inc.,One Ashley Way, Arcadia, WI 54612, together with the product serial number and other information required under the Claim Procedure set forth in these Limited Warranties. With respect to a cushion core in a seat cushion which is attached to the product (an “Attached Cushion”), Ashley Furniture Industries, Inc., within one year from the date of purchase, will repair or replace, at its option, for the original retail purchaser only, a cushion core, in an Attached Cushion, which has material manufacturing defects, provided that the original retail purchaser follows the Claim Procedure set forth in these Limited Warranties. With respect to an Attached Cushion, Ashley Furniture Industries, Inc. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Ashley Furniture Industries, Inc., or a repair center designated by the Customer Service Department of Ashley Furniture Industries, Inc., at no charge to the original retail purchaser.
ashley furniture leather sofa 1

Ashley Furniture Leather Sofa

tonya of Altamonte Springs, FL on April 24, 2017Satisfaction RatingOnly put a star because it made me. There is no way in this world I would give them any credit for anything. I went to Ashley Furniture to purchase furniture. I was told to apply for credit. It was a computer on a stand in the air. I applied for the credit, received my approval, came back a day later to purchase the furniture. I purchased. It was delivered. I was given a wait time of 3-7. At 8 the delivery driver called and said he was running late. It was 830 when he finally got there. A week after the furniture came I received my card in the mail then a week later I received another card with someone else’s name on the card but my acct # so I went to the store and found out he was attempting to purchase $3400 worth of furniture. Then a week later I received another card with someone else’s name on it and my acct # again and a letter from the credit bureau that they had also attempted to get my credit limit increased. Once again I call and find out that they had added themselves as authorized users. Then I am supposed to receive a *** card. I rec’d the *** card but when I tried to activate that card it had already reported lost or stolen so once again I had to call. A *** card was mailed out which I never rec’d so had to call again and was told it was mailed out which I find out these people had changed my address on the acct to an address in Georgia so now they also have my ss#. When I call I change my address back to mine and then they are changing back to theirs. This started back in the end of Feb. It’s now almost May I still don’t have a card, never rec’d a statement, and these people have now tried to get a Discover card and a Chase card in my name but now at this point they are using my **** name with their address. I have been to the ****** and my credit has now been hurt so badly I had to have my credit frozen just so they couldn’t get into it anymore. This had to have occurred from the store in Altamonte Springs. The store manager Melissa was like “sorry for your luck.” She couldn’t care less because of course it’s not happening to her. But I feel this is happening due to someone being able to see me putting in my information on the screen that is up in the air when you are applying or when you purchase something they have your information up on their computer screen so anyone passing can get your information.I have been dealing with this for almost 3 months with countless hours on the phone with Ashley and Synchrony card company. The credit card company is very helpful but everyone I have dealt with at Ashley is “oh well sorry for your luck.” I wanted to return the furniture and have it credited back and then close it out from all the damage that has been done and the furniture isn’t worth the amount I paid for it. They didn’t give enough support for the mattress. Had to go and purchase wood to hold it up. I don’t even want to see the furniture and be reminded of what has happened. So anyone applying for credit at Ashley ***** who is ******** you apply or everyone I have talked to about the situation said it could also be someone working at the store that got my information. So beware if you purchase anything from Ashley Furniture. Besides the furniture not worth what I am going to be paying for it the customer service is so horrible. They chase you around the store but when there is a problem they couldn’t care less.Helpful?YesNo
ashley furniture leather sofa 2

Ashley Furniture Leather Sofa

Only put a star because it made me. There is no way in this world I would give them any credit for anything. I went to Ashley Furniture to purchase furniture. I was told to apply for credit. It was a computer on a stand in the air. I applied for the credit, received my approval, came back a day later to purchase the furniture. I purchased. It was delivered. I was given a wait time of 3-7. At 8 the delivery driver called and said he was running late. It was 830 when he finally got there. A week after the furniture came I received my card in the mail then a week later I received another card with someone else’s name on the card but my acct # so I went to the store and found out he was attempting to purchase $3400 worth of furniture. Then a week later I received another card with someone else’s name on it and my acct # again and a letter from the credit bureau that they had also attempted to get my credit limit increased. Once again I call and find out that they had added themselves as authorized users. Then I am supposed to receive a *** card. I rec’d the *** card but when I tried to activate that card it had already reported lost or stolen so once again I had to call. A *** card was mailed out which I never rec’d so had to call again and was told it was mailed out which I find out these people had changed my address on the acct to an address in Georgia so now they also have my ss#. When I call I change my address back to mine and then they are changing back to theirs. This started back in the end of Feb. It’s now almost May I still don’t have a card, never rec’d a statement, and these people have now tried to get a Discover card and a Chase card in my name but now at this point they are using my **** name with their address. I have been to the ****** and my credit has now been hurt so badly I had to have my credit frozen just so they couldn’t get into it anymore. This had to have occurred from the store in Altamonte Springs. The store manager Melissa was like “sorry for your luck.” She couldn’t care less because of course it’s not happening to her. But I feel this is happening due to someone being able to see me putting in my information on the screen that is up in the air when you are applying or when you purchase something they have your information up on their computer screen so anyone passing can get your information.I have been dealing with this for almost 3 months with countless hours on the phone with Ashley and Synchrony card company. The credit card company is very helpful but everyone I have dealt with at Ashley is “oh well sorry for your luck.” I wanted to return the furniture and have it credited back and then close it out from all the damage that has been done and the furniture isn’t worth the amount I paid for it. They didn’t give enough support for the mattress. Had to go and purchase wood to hold it up. I don’t even want to see the furniture and be reminded of what has happened. So anyone applying for credit at Ashley ***** who is ******** you apply or everyone I have talked to about the situation said it could also be someone working at the store that got my information. So beware if you purchase anything from Ashley Furniture. Besides the furniture not worth what I am going to be paying for it the customer service is so horrible. They chase you around the store but when there is a problem they couldn’t care less.Helpful?YesNo

Ashley Furniture Leather Sofa

Ashley Furniture Leather Sofa
Ashley Furniture Leather Sofa
Ashley Furniture Leather Sofa
Ashley Furniture Leather Sofa

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